Dish 722k Sling Adapter not turning on (PLEASE HELP!)?

[Hayde]

I just got a new Sling Adapter. My Dish 722k is connected to the internet. when i connected my Sling Adapter , it was working good and well. Right now , my Sling Adapter is not on , the red light is not working. When I was on my iPod Touch (5th Generation) The Dish App, When I put (WATCH LIVE TV ON IPHONE (But I tried it on my iPod and the live TV work, so the saying of IPHONE does not does not effect my IPOD) meanwhile what I am saying... Then my reciever said a message saying (Your Sling Adapter is Connected! Take a few minutes for it to procces) it poppd out of now where! I got excited and I thought it worked but it did not.... But please , give me an answer!

[Thomas Faust]

Hayde,

I can see why it would be frustrating. I would be happy to check this out with you. It does sound like there may be an issue with the Sling Adapter. What I would recommend trying first, is the disconnect the adapter from it's current USB port, and try a different one.

If the problem continues, the adapter may need to be replaced. I can assist you with that if you would like, just email me at thomas.faust@dish.com. You can also contact our phone support.

Tommy Faust
DISH Social Media Representative