Laptop getting turned off automatically?

[Arshad]

my 4 yr old dell studio, turns off automatically, when i play video files or play games... its battery life is over, so i work on laptop using power cord.... can someone please help me in resolving the issue ???

[Aem]

I have this problem on my PC too.while playing video games.but no one give me the correct answer.

[Sebastian]

Perhaps it's an overheating issue, games/videos can sometimes be quite cpu intensive..

[Ashish]

Your laptop might be overheating. Check if any section overeats. If not, you can try checking in the system monitor. If you share your Operating System version, I could guide you as to how to check for reasons.

[Dell Inc.]

Hello Arshad,

I am from Dell Social Media and Community.

The system could be overheating or also it may be a hardware issue.

Follow the link below to run a basic hardware test on your system.
http://support.dell.com/support/topics/g...cid=266787

If you get any error code, you can associate it to the list given in the link below.
http://support.dell.com/support/topics/g...&s=gen&cs=

If the tests pass, flash the system Bios to the latest version.

If your system is overheating, follow the link below for troubleshooting this issue.
http://support.dell.com/support/topics/g...cid=279891

If this has not helped you or if you need any further assistance, feel free to message me on Twitter. I will be happy to assist.

Dell-Niranjan
Twitter: @NiranjanatDell