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I restoring my laptop to factory image then an eroor came and now hdd is formated please tell me what to do?
02-19-2013, 09:29 PM
Post: #1
I restoring my laptop to factory image then an eroor came and now hdd is formated please tell me what to do?
I have dell inspiron 15r
I was restoring it factory image using dell datasafe local backup then an error came and now laptop is completely formatted c drive but with no windows installed on it and i don't have an windows 7 dvd please suggest something to do.

every time i restart it open system repair and again shows error.

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02-19-2013, 09:37 PM
Post: #2
 
You will have to use the Dell system restore cds for that laptop. If you don't have them, you can get them from Dell for a nominal fee.

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02-19-2013, 09:37 PM
Post: #3
 
Hello Shobhit Jain,

I am from Dell Social Media and Community.

Follow the link below to run a basic hardware test on your system.
http://support.dell.com/support/topics/g...cid=266787

If you get any error code, you can associate it to the list given in the link below.
http://support.dell.com/support/topics/g...&s=gen&cs=

If the tests pass, follow the link below to restore your system to original factory settings:
http://support.dell.com/support/topics/g...egacy=true

If you are unable to perform Dell PC Restore, it could be because of the corruption of the file/partition during a previous restore. However, you need to follow the link below to manually install the operating system using the recovery discs.

http://support.dell.com/support/topics/g...egacy=true

You will need to request for a setup Dell back up media to be shipped to you. You can contact our support team for your region or you may fill the link below(for US only).

http://support.dell.com/support/topics/g...kupcd_form

If this has not helped you or if you need any further assistance, feel free to message me on Twitter(@NiranjanatDell). I will be happy to assist.

Dell-Niranjan
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