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Wireless mouse not working help?
02-26-2013, 12:21 PM
Post: #1
Wireless mouse not working help?
So bought a Logitech M317 wireless lazer mouse a few months ago when i bought my Dell Insprion 15r. it was working fine up until a few days ago when it stopped working. I unplugged the little usb receiver from my laptop then plugged it back in and it seemed fine then it did it again so i took out the battery from the mouse and again it worked but now it is not even moving and im currently using the track pad on my laptop so does anyone know what might be wrong?? (I also tried putting the receiver in a different usb slot but it still didnt work as well as changing the battery )

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02-26-2013, 12:28 PM
Post: #2
 
I don't know. That's weird though because I have the same wireless mouse and the same issue. I just got a new wireless mouse and it still works fine. It's not the computer because I have an Acer and it does the same thing.

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02-26-2013, 12:34 PM
Post: #3
 
Hello Shadow_x27,
My name is Krishna and I work for the Social Media and Community Team at Dell. Try the steps suggested in the link below and see if it helps.

http://support.microsoft.com/kb/321122

Regards,
Dell-Kris K
Dell Social Media and Communities
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