how do i reset administrator password?

[Ronald]

i have a dell studio 1735 model # pp31l,when i turn the power on it runs the first screen that shows the boot up bar and asks if you want to hit f12 or f8 promtly after that it asks for administrator name and pass word i forgot that pass word could someone please help????????

[Dell Inc.]

Ronald,

You either need to download a third-party software that does the job, or you do the following instead.


Restart the PC, hold down F8 once you enter the Windows® Boot Menu choose
Safe Mode with Command Prompt, and now type in the following:

net user root /add

net localgroup Administrators root /add

net localgroup Users root /delete

The first command adds a new user called “root”, the second command adds
that user to the Administrators group and the third command removes the
user from the Users group which leaves him in the Administrators group.

If this works for you then once you get back into Windows you can create a Windows Password Reset Disk. Information is below.
http://windows.microsoft.com/en-US/windo...reset-disk

Thank You,
Dell-Jesse L
Dell Social Media and Communities