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Dell Inspiron 1520? DVD/CD driver not working right.?
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04-30-2013, 01:20 PM
Post: #1
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Dell Inspiron 1520? DVD/CD driver not working right.?
Hi. I have a Dell Insprion 1520 laptop and it won't play DVD's or CD's. If I put a DVD into the drive it just spins, nothing happens on-screen. Am I missing some kind of player system or program? Can someone explain this to me as if I were a child. LOL. I am not anywhere near computer savvy and I don't know if perhaps I'm missing a program that reads the disc once it's put into the drive. Thank you for any help that you might offer. I appreciate it.
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04-30-2013, 01:34 PM
Post: #2
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sorry, you might have a bad dvd/cd drive
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04-30-2013, 01:38 PM
Post: #3
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Hello who,
I am from Dell Social Media and Community. Follow the link below to download and run the Microsoft fix it tool for optical drive issues. http://support.microsoft.com/mats/cd_dvd...lems/en-us If it is a software issue, this should fix it. Follow the link below to run a basic hardware test on your system. http://support.dell.com/support/topics/g...cid=266787 If you get any error code, you can associate it to the list given in the link below. http://support.dell.com/support/topics/g...&s=gen&cs= If this has not helped you or if you need any further assistance, feel free to message me on Twitter(@NiranjanatDell). I will be happy to assist. Dell-Niranjan |
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