Dell Inspiron 1520? DVD/CD driver not working right.?

[Who]

Hi. I have a Dell Insprion 1520 laptop and it won't play DVD's or CD's. If I put a DVD into the drive it just spins, nothing happens on-screen. Am I missing some kind of player system or program? Can someone explain this to me as if I were a child. LOL. I am not anywhere near computer savvy and I don't know if perhaps I'm missing a program that reads the disc once it's put into the drive. Thank you for any help that you might offer. I appreciate it.

[PJ]

sorry, you might have a bad dvd/cd drive

[Dell Inc.]

Hello who,

I am from Dell Social Media and Community.

Follow the link below to download and run the Microsoft fix it tool for optical drive issues.
http://support.microsoft.com/mats/cd_dvd...lems/en-us

If it is a software issue, this should fix it.
Follow the link below to run a basic hardware test on your system.
http://support.dell.com/support/topics/g...cid=266787

If you get any error code, you can associate it to the list given in the link below.
http://support.dell.com/support/topics/g...&s=gen&cs=

If this has not helped you or if you need any further assistance, feel free to message me on Twitter(@NiranjanatDell). I will be happy to assist.

Dell-Niranjan