What the fuck is wrong with my laptop? screen wont turn on, just black blank.?
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04-30-2013, 01:40 PM
Post: #1
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What the fuck is wrong with my laptop? screen wont turn on, just black blank.?
Im using dell, and the last time i used it, it was normal. I offed it normally but i didnt plug in my battery, i just use the charger plug.someone told me to put the battery back in nd unplug the charger it would work fine. My battery only last for 10 min thats why i dont use it. So when i got home, i plug in the battery it still didnt work. The power button light comes on, when i plug in the charger the light is there, but not the screen.Idk whats wrong or what i am doing wrong. I cnt afford to go to the shop, please, i lost a gold bracelet my mom bought for 1000. Please i just cant tell both of this news at once.
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04-30-2013, 01:46 PM
Post: #2
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the battery might be defective. if everything works with the battery out, that'd mean that the battery is defective.
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04-30-2013, 01:51 PM
Post: #3
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Hello Zara,
My name is Krishna and I work for the Social Media and Community Team at Dell. Try the troubleshooting steps mentioned on http://dell.to/fwGlC0 and see it helps. If it doesn't, It's more likely that you have a motherboard failure. Also, If you want to e-mail me your Service Tag number and current shipping address, I can have a look at your warranty status to see what options we have. You can reach me at Krishna_KRN@Dell.com Regards, Dell-Kris K Dell Social Media and Communities |
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