YouNow won't change my profile picture?

[sierra h]

I know in order for your YouNow profile picture to change you have to change your Facebook profile picture, but I did that already about a week ago. My YouNow picture still hasn't changed and it's bothering me. Does anyone know how to solve this problem?

[Danielle]

I used to have this problem...

It worked after I cleared my browser's cache and deleted the browser's cookies. Although I was unsure which one did the job (the cache or cookies).

Whatever web browser you're using, go to the settings and clear your cache and delete the cookies.
Then close your browser. Re-open it. Log in again.

If it doesn't work the first time, wait a few minutes then keep trying it. It will change your picture soon.