Facebook problems with messenger?

[Kenny]

I can send stickers on the messenger app but when people send me stickers it doesnt show up. I even switch accounts to my friends to see if they had the same problem but the don't so i need help on how to solve this. everytime a sticker wont send this comes up
''This attachment may have been removed or the person who shared it may not have permission to share it with you.''

[Edson]

This link has several tutorials for Facebook: http://www.trafegoweb.com/2013/05/tutori...ebook.html