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I have been hacked and my whole computer has closed down eg nothing in inbox, sent contacts etc?
08-27-2013, 06:25 PM
Post: #1
I have been hacked and my whole computer has closed down eg nothing in inbox, sent contacts etc?
A message has been sent this morning (25th) to all my contacts that I have been mugged in Manilla. This has resulted in my computer being closed down.

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08-27-2013, 06:29 PM
Post: #2
 
Steps to take when your account has been forged. (someone is sending out emails with your email address)

http://help.yahoo.com/kb/index?page=cont...sions=true
+++++++++++++++++++++++++++++++++++++++++++++++++++++
The below links provide information on your account being hacked and MANY other yahoo issues.....http://help.yahoo.com/l/us/yahoo/abuse/security/;_ylt=Ath11FnkPYQZ0mmzKqZuRGcHjSN4
Open the two first links in the above link
http://help.yahoo.com/kb/index?locale=en...id=SLN3516
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++​++++++++++++++ If you have not done this this step may help you when your account has been compromised...you definitely should incorporate.
Setting up your second sign-in verification
http://help.yahoo.com/kb/index?page=cont...AeSV/ocg==

Note: Once you setup this option, you or the person setting up this option on his/her account must and should access his/her account using only the computer used to setup this verification. If he or she logs into another system or computer he/she will be asked to verify their identity using the securtity questions.

If you are not sure of this option or use different computers to access you account, then please use caution and understand the steps involved in it.
Additional information on this, and other Yahoo! products, can be found on the Yahoo! help page. http://help.yahoo.com/l/us/yahoo/helpcentral/ ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++​++++++++++++++++++++

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08-27-2013, 06:44 PM
Post: #3
 
Change your password immediately then
Fill out a Mail Restore form ASAP http://help.yahoo.com/l/us/yahoo/mail/cl...store.html you only have 48 hours to restore lost mail before it is permanently deleted from Yahoo's server
Fill out a Contacts Restore http://help.yahoo.com/l/us/yahoo/contact...store.html

Also do all of the following to protect your privacy and identity
- From your Inbox click on the Gear icon in the upper right (next to where it says Hi, Yourname) then > Mail Options > POP & Forwarding to make sure your emails are not all being forwarded to the hacker’s address. The hacker will normally have all of your incoming mails forwarded to their address
- make sure the alternate email address is still yours and you have a security question and answer set
- until you get your Contacts back find some other way to reach them - phone, Facebook, twitter, text,have friends contact other friends, etc -- to inform them that your account was hacked and not to send money
- if you used your same username and password for ANY other site, you need to immediately change the passwords on ALL of those accounts. Do not delay. Unfortunately 80% of people use the same username and password for everything. Hackers know this and once they know your email login they'll try those same details on Facebook, Paypal, Twitter, Linkedin, Amazon, EBay, every major bank and credit card company, etc to try and hack those accounts as well
- if your emails contained ANY financial information (Paypal receipts, online banking statement, credit card bills, et) you need to IMMEDIATELY inform these institutions. You will have to freeze your bank and credit card accounts and get new account numbers and cards sent to you. Set up a new email address to change your Paypal account. These hackers will go through all of your emails to see if there is anything they can use to steal your money and identity
- also consider filing a fraud alert with the credit bureaus -- read the FTC website http://www.consumer.ftc.gov/features/fea...tity-theft

You didn't get an email recently that looked like it was from Yahoo asking you to verify or update your account, or that your account had exceeded its limits, or that there was suspcious activity did you? That was not from Yahoo, that was a phishing scam
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