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Scam emails sent from my act on 25 Jan. I then changed password. But now I can't get email?
11-07-2013, 07:53 AM
Post: #1
Scam emails sent from my act on 25 Jan. I then changed password. But now I can't get email?
Scam emails entitled "Sad Story" were sent from my account on 25 Jan to all my contacts and Yahoo groups, asking for $2500, on the pretext that I had sent the mail and I was stuck overseas in Manila.
I logged into my account and changed the password immediately after.
I noticed that there has been no further emails ever since. I tested by sending an email from my other emails into this account, but as expected, the mail did not come in.
Note that I can now access my account, but new emails are not coming in. Has Yahoo blocked my emails? Or is the scammer still conducting activities using my account, unknown to me, hence preventing normal operation of my email?
How can I find out?
Is there some way to restore my email so I can continue to send and receive?

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11-07-2013, 08:02 AM
Post: #2
 
You need to go to the settings and under Mail Option check POP &Forwarding to see if your mails are being forwarded to someone else's address. Also make sure the alternate email address is still yours and you have a security Q&A
If you used the same email addresss and password for any other websites (i.e. Facebook, Linkedin, Ebay, Paypal, Amazon, online banking, Twitter, etc) you need to immediately change all of those passwords. Unfortunately 80% of people use the same username and password for everything and hackers know this, so they will try to access any other site they can find with your login details
If your Inbox or folders contained ANY financial information (bank statements, credit card receipts, Paypal statements, etc) you need to contact those institutions immediately to check for any unauthorised transactions and change your account name/number as the hackers will go through every file looking for ways to steal your money

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