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Facebook: Your video could not be processed.?
11-17-2013, 08:07 AM
Post: #1
Facebook: Your video could not be processed.?
The video is 18 mins, 700 -800 mb, 720p mpeg

It took a really long time processing and then it sent me that message...

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11-17-2013, 08:13 AM
Post: #2
 
Can someone please teach me how to add a video to Facebook that won't add? I have asked Facebook for help on this issue many times during this past week after many failed upload attempts and I have gotten no response from them. I am following all of the proper methods and I never get an error during the upload. In fact, it seems to upload all they way and it says Upload Succeessful at the end of the upload. But then I always get an email from Facebook immediately that says Your video could not be processed.

I paid someone to make this video for me and I own the rights to it. It plays great on my Windows Media Player on my pc. It is a WMV video that Facebook lists as acceptable and it should be acceptable to Facebook since it just 10.12mb. It says on the upload page that it is acceptable if:
1. The video is under 1024 MB and under 20 minutes
2. The video was made by you or your friends.
3. You or one of your friends appears in the video.
Well, it was made by me or my "friends". No, I don't appear in the video, but this error message pops out way too quickly for that to be any part of the issue. It is a video tour of an office that I worked in. I just want to share it with my Friends on Facebook.

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11-17-2013, 08:20 AM
Post: #3
 
I'm still trying to figure out why the first answer is another question.... but it could be the file type and/or the codec that was used to compress the video track. Mpeg could mean mpeg-2 or mpeg-4. Be sure it's the correct one. I've uploaded short mpeg-4s to Facebook without problems. Be sure the video track is compressed using H.264.

And for the first Answerer a similar answer: Often the VC1 codec is used to compress the video track in WMV files and it's not compatible everywhere. Better to produce WMV videos that use a wmv codec to compress the video track.

Try to upload a shorter video. Depending on your upload speed, you could be timing out somewhere along the way.
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