My account was hacked and now I am not receiving new emails.?

[JERI]

[Kittysue]

From your Inbox click on the Gear icon in the upper right (next to where it says Hi, Yourname) then > Mail Options > POP & Forwarding to make sure your emails are not all being forwarded to the hacker’s address. Normally when you are not receiving incoming mail it's because the hacker has forwarded all of your incoming mail to their account


Also do ALL of the following right away to protect your privacy and identity
- make sure the alternate email address is still yours and you have a security question and answer set
- Use Facebook, twitter, text, etc to inform your Contacts that your account was hacked. They will soon be getting an email from the scammer claiming to be you needing to borrow money for some emergency - like you are stuck overseas or you have a medical emergency and need money for treatment
- if you used your same email username and password for ANY other site, you need to immediately change the passwords on ALL of those accounts. Unfortunately 80% of people use the same username and password for everything. Hackers know this and once they know your email login they'll try those same details on Facebook, Paypal, Twitter, Linkedin, Amazon, EBay, every major bank and credit card company, etc to try and hack those accounts as well
- if your emails contained ANY financial information (Paypal receipts, online banking statement, credit card bills, etc) you need to IMMEDIATELY inform these institutions. You will have to freeze your bank and credit card accounts and get new account numbers and cards sent to you. Set up a new email address to change your Paypal account. These hackers have already copied all of your messages and will go through all of your emails to see if there is anything they can use to steal your money and identity
- If you are in the US and had financial information in your email, also consider filing a fraud alert with the credit bureaus -- read the FTC website http://www.ftc.gov/bcp/edu/microsites/id...mised.html

You didn't get an email recently that looked like it was from Yahoo asking you to verify or update your account, or that your account had exceeded its limits, or that there was suspicious activity did you? That was not from Yahoo, that was a phishing scam