my account was hacked in the last 24 hours and all my emails and contacts have been wiped?

[Lyndsey]

I have just changed my password but there has been no activicty on my account since this happend (which was on my iphone) i deleted the yahoo account on the phone. Can i retrieve my emails or contacts?

[scottymarie1]

You need to contact Yahoo by Email

This can be done by clicking on HELP at the Bottom Right Hand side of the Yahoo page.

Then Click on Mail, or whatever one is best for you, then click on GET HELP for Customer Care, Right hand side of page.

Fill in Category and Sub Category,

Make sure you fill in Briefly tell us how we can help, press Enter.

Then for more help Click on EMAIL A SUPPORT AGENT.

There will be a form to fill in.

Then yahoo will contact you at a different email address you need to give them, they need this to give you instructions regarding your yahoo account.

This email address CANNOT be a yahoo email one. You need to create a new one either Google, Hotmail, etc.

You will also be asked to create a new password.

Good Luck

[Kittysue]

Change your password using a computer
Fill out a Mail Restore form ASAP http://help.yahoo.com/l/us/yahoo/mail/cl...store.html you only have 48 hours to restore lost mail before they are permanently deleted from Yahoo's server
Fill out a Contacts Restore http://help.yahoo.com/l/us/yahoo/contact...store.html

Also do all of the following to protect your privacy and identity
- From your Inbox click on the Gear icon in the upper right (next to where it says Hi, Yourname) then > Mail Options > POP & Forwarding to make sure your emails are not all being forwarded to the hacker’s address. This is normally why you aren't receiving incoming mail - because the hacker has forwarded your mail to his account
- make sure the alternate email address is still yours and you have a security question and answer set
- until you get your Contacts back find some other way to reach them - Facebook, twitter, text, etc -- to inform them that your account was hacked. They will be getting an email from the scammer claiming to be you needing to borrow money for some emergency
- if you used your same email username and password for ANY other site, you need to immediately change the passwords on ALL of those accounts. Do not delay. Unfortunately 80% of people use the same username and password for everything. Hackers know this and once they know your email login they'll try those same details on Facebook, Paypal, Twitter, Linkedin, Amazon, EBay, every major bank and credit card company, etc to try and hack those accounts as well
- if your emails contained ANY financial information (Paypal receipts, online banking statement, credit card bills, et) you need to IMMEDIATELY inform these institutions. You will have to freeze your bank and credit card accounts and get new account numbers and cards sent to you. Set up a new email address to change your Paypal account. These hackers will go through all of your emails to see if there is anything they can use to steal your money and identity
- If you are in the US, also consider filing a fraud alert with the credit bureaus -- read the FTC website http://www.ftc.gov/bcp/edu/microsites/id...mised.html to prevent someone from attempting to open credit cards or take out loans in your name

You didn't get an email recently that looked like it was from Yahoo asking you to verify or update your account, or that your account had exceeded its limits, or that there was suspcious activity did you? That was not from Yahoo, that was a phishing scam and by responding you gave your username and password to the hackers