my mail account was hacked and used?

[Nicole]

from Nigeria, they deleted a chunk of my emails from December until present, and now no emails come through to my inbox after changing my receive email address back to my yahoo one, after they had changed it to a live account. This has distressed many family members, and now it it stressing me out, as I am not receiving any of my important emails.

[Gerry Attrick.]

Maybe this will help, if not contact Yahoo for advice.
http://help.yahoo.com/kb/index?page=cont...sions=true

[Kittysue]

After changing your password
Fill out a Mail Restore form ASAP http://help.yahoo.com/l/us/yahoo/mail/cl...store.html you only have 48 hours to restore lost mail
Fill out a Contacts Restore http://help.yahoo.com/l/us/yahoo/contact...store.html

Also do all of the following to protect your privacy and identity
- Go to Options > Mail Options > POP & Forwarding to make sure your emails are not all being forwarded to the hacker’s address
- make sure the alternate email address is still yours and you have a security question and answer set
- until you get your Contacts back find some other way to reach them - Facebook, twitter, text, etc -- to inform them that your account was hacked. They will be getting an email from the scammer claiming to be you needing to borrow money for some emergency
- if you used your same username and password for ANY other site, you need to immediately change the passwords on ALL of those accounts. Unfortunately 80% of people use the same username and password for everything. Hackers know this and once they know your email login they'll try those same details on Facebook, Paypal, Twitter, Linkedin, Amazon, EBay, every major bank and credit card company, etc to try and hack those accounts as well
- if your emails contained ANY financial information (Paypal receipts, online banking statement, credit card bills, et) you need to IMMEDIATELY inform these institutions. You will have to freeze your bank and credit card accounts and get new account numbers and cards sent to you. Set up a new email address to change your Paypal account. These hackers will go through all of your emails to see if there is anything they can use to steal your money and identity
- also consider filing a fraud alert with the credit bureaus -- read the FTC website http://www.ftc.gov/bcp/edu/microsites/id...mised.html

You didn't get an email recently that looked like it was from Yahoo asking you to verify or update your account, or that your account had exceeded its limits, or that there was suspcious activity did you? That was not from Yahoo, that was a phishing scam

[tdtd2000td]

I’m sorry you are going through this.

There have been lots of reports about Yahoo Mail being hacked.

Go to: TheNextWeb http://thenextweb.com/insider/2013/03/06...incidents/ They report that Yahoo has known about this since January. I guess that wasn't important enough for Yahoo to email us and tell us this fact and what precautions we should take.

I've been using Yahoo Mail for 15 years, but I just left. My wife and I have experienced numerous problems (slow response time or no response when I push SEND) and my daughter got hacked recently. BTW, we're all using different computers.

Yahoo's customer service has been AWFUL of late! Where can you email or chat with a real person? Love for someone to show me that link.

Yahoo FINALLY created a TIPS ABOUT HACKERS AND PHISHING page, with lots of links and info. http://help.yahoo.com/kb/index?locale=en...id=SLN8292 Why they didn’t email this link to all users of Yahoo Mail bewilders me. Do Yahoo execs think the hacking on their site is a secret?!

I've surfed the web and researched this problem since my daughter was hacked in early March. I’ve found that Yahoo Mail has been hacked an awful lot this year. Some tech forums say the hackers got in a back door that Yahoo left open. Hackers may also have traced you through Facebook. Changing passwords just on Yahoo may not work. I suggest...

2 THINGS ALL YAHOO MAIL USERS SHOULD DO NOW AS A PRECAUTION:

► Change Your Passwords to Something Complex: Don’t be afraid to write down your passwords and store the slip of paper in a safe place. Your business tells you not to write down your passwords. You need to follow their policy, but not on your computer and your web accounts. Not being able to rely on this helpful crutch of writing down passwords results in many of us using the same password for several accounts and/or using easily hacked passwords. Here’s how to create complex passwords: http://www.pcmag.com/article2/0,2817,2368485,00.asp

► Backup Your Contacts: Based on comments on Yahoo Answers and on other sites many of the folks who’ve had their Yahoo Mail accounts hacked have had their contacts deleted. It behooves you to backup your contacts to a Yahoo CSV file, which can be opened in Excel. A link to the directions is below in SOURCES.

During my search I found this great web posting entitled "WHAT TO DO IF YAHOO EMAIL HAS BEEN HACKED." It's on HubPages.com http://poshbytori.hubpages.com/hub/What-...een-Hacked Check it out. It has lots of good information.

FOR THOSE OF YOU LEAVING YAHOO MAIL, MAKE SURE TO:

• Delete your contacts TWICE. (Directions in SOURCES below.) This will prevent hackers from sending out spam to your Contacts in an inactive account. You'll actually have to delete your Contacts twice. Make sure after you delete them to go to the top folder in Contacts called "Deleted Contacts" and delete them again.

• Delete the mail in your Sent folder, especially if you forwarded mail to your new email address.

• Delete all the mail in your folders

• Finally, delete the items in your Trash folder.

You don’t want to leave any email addresses behind that a robot can find and send out spam after you’re gone.

Good luck to all of you.