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Someone took all my addresses and emails,how can I get them back?
12-22-2013, 12:15 PM
Post: #1
Someone took all my addresses and emails,how can I get them back?
Someone used my email account from Nigeria( checked it on 'recent Login Activity), I usely use my account from Romania. Friends phoned me, because they got a strange email from my account. After this all my addresses where gone and also my emails where moved to the trash. Next time I opend my account all the mails where gone. My addresses where gone from the beginning. I changed my password to a 'strong' one, but this will not give back my emails and addresses.....only prevent.
Please help me out!

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12-22-2013, 12:26 PM
Post: #2
 
Fill out a Mail Restore form ASAP http://help.yahoo.com/l/us/yahoo/mail/cl...store.html you only have 48 hours to restore lost mail before they are permanently deleted from Yahoo's server
Fill out a Contacts Restore http://help.yahoo.com/l/us/yahoo/contact...store.html

Also do all of the following to protect your privacy and identity
- From your Inbox click on the Gear icon in the upper right (next to where it says Hi, Yourname) then > Mail Options > POP & Forwarding to make sure your emails are not all being forwarded to the hacker’s address. Normally the hacker will have your incoming mails sent to his mail box
- make sure the alternate email address is still yours and you have a security question and answer set
- until you get your Contacts back find some other way to reach them - Facebook, twitter, text, etc -- to inform them that your account was hacked and not to send money
- if you used your same username and password for ANY other site, you need to immediately change the passwords on ALL of those accounts. Unfortunately 80% of people use the same username and password for everything. Hackers know this and once they know your email login they'll try those same details on Facebook, Paypal, Twitter, Linkedin, Amazon, EBay, every major bank and credit card company, etc to try and hack those accounts as well
- if your emails contained ANY financial information (Paypal receipts, online banking statement, credit card bills, et) you need to IMMEDIATELY inform these institutions. You will have to freeze your bank and credit card accounts and get new account numbers and cards sent to you. Set up a new email address to change your Paypal account. These hackers will go through all of your emails to see if there is anything they can use to steal your money and identity
- also consider filing a fraud alert with the credit bureaus -- and an identity theft report with your local police

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