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Facebook disabled my account? Help!?
12-27-2013, 12:40 AM
Post: #1
Facebook disabled my account? Help!?
So Facebook thinks that I am a fake account.. I use my real name, birthday and display picture. It is of course 100% me. It started of with them signing me out of my account and asking to identify my friends through tagged photos. After passing I was able to log back in. About an hour later the same thing happened apart from this time Facebook has sent a pin to my mobile number to verify it's my account. Trouble is it sent to my old mobile number and there is no way of me reading it. I now have to send them a Government photo ID of myself to prove it's me. I sent them a picture of my driving licence around a week ago & I've heard nothing of them since. I would just start a new account but my old one has so many photos from vacations and precious memories all from 2009 onwards. I will be gutted if I lost them all for no reason! Has anyone else had this experienced? How long does it take Facebook to confirm my identity so I can log back on?. I am so upset and angry over this. Thank you!

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12-27-2013, 12:48 AM
Post: #2
 
So why do you not keep copies of such valuable photos? What if Facebook went broke and the site closed. Or their servers got trashed by hackers? And why did you not notify them of the changed phone number? They may never let you back in.

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12-27-2013, 12:53 AM
Post: #3
 
Send them your ID again with an email stating that it has been over a week and your account has not been reinstated
Someone has pranked you and falsely reported your account. Facebook does not think you are fake. This happens because someone you know who doesn't like you reported it as a fake account
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