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why all my inbox folder disappear?
01-13-2014, 07:47 AM
Post: #1
why all my inbox folder disappear?
Suddenly 3 days ago my Inbox folder disappear with mail from the year 2000 that i always keep even when the mail box was limited to 100 MB and i was paying an annual fee to enlarge the folder.
Anything else is like before Contacts Folders Sent message just the Inbox,
somebody could please help me??
I hope is a little set up problem but i cannot sort it out.
Thank you and Regards Marco Lonardi

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01-13-2014, 07:59 AM
Post: #2
 
Probably a glitch.

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01-13-2014, 08:14 AM
Post: #3
 
If someone has compromised your computer, they have your passwords. If you wish, you can delete an entire folder. You can delete the inbox folder, for instance.

Use a different computer and change all your passwords, Yahoo, Google, all of them.

Then, contact the abuse people at Yahoo, again from a different computer, they can restore your inbox.

Get your computer checked out for malware. You may need to reinstall Windows to get rid of it.
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01-13-2014, 08:20 AM
Post: #4
 
Change your password immediately then
Fill out a Mail Restore form ASAP http://help.yahoo.com/l/us/yahoo/mail/cl...store.html you only have 48 hours to restore lost mail
Fill out a Contacts Restore http://help.yahoo.com/l/us/yahoo/contact...store.html

Also do all of the following to protect your privacy and identity
- Go to Options > Mail Options > POP & Forwarding to make sure your emails are not all being forwarded to the hacker’s address
- make sure the alternate email address is still yours and you have a security question and answer set
- until you get your Contacts back find some other way to reach them - Facebook, twitter, text, etc -- to inform them that your account was hacked. They will be getting an email from the scammer claiming to be you needing to borrow money for some emergency
- if you used your same username and password for ANY other site, you need to immediately change all of those accounts. Unfortunately 80% of people use the same username and password for everything. Hackers know this and once they know your email login they'll try those same details on Facebook, Paypal, Twitter, Linkedin, Amazon, EBay, every major bank and credit card company, etc to try and hack those accounts as well
- if your emails contained ANY financial information (Paypal receipts, online banking statement, credit card bills, et) you need to IMMEDIATELY inform these institutions. You will have to freeze your bank and credit card accounts and get new account numbers and cards sent to you. Set up a new email address to change your Paypal account. These hackers will go through all of your emails to see if there is anything they can use to steal your money and identity
- also consider filing a fraud alert with the credit bureaus -- read the FTC website http://www.ftc.gov/bcp/edu/microsites/id...mised.html

You didn't get an email recently that looked like it was from Yahoo asking you to verify or update your account, or that your account had exceeded its limits, or that there was suspcious activity did you? That was not from Yahoo, that was a phishing scam
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