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I have hundreds of emails I cannot delete online in my Yahoo Mail Plus Account?!?
02-18-2014, 07:45 PM
Post: #1
I have hundreds of emails I cannot delete online in my Yahoo Mail Plus Account?!?
Very frustrated! I am trying to clean up my inbox online and there are literally hundreds of e-mails I cannot delete - most of them are from 2011 and 2010. For example - when I run a search for "Facebook" and filter to the year 2011 - I have 1,230 messages. The odd thing is - it does not show the location of the e-mails (ie. Inbox, Spam, Sent etc) The location field is blank and when I try to delete or move them to another location, I receive an error message.
Also - I have somehow managed to change my default view from showing one page at a time worth of e-mail to having one continuous page of all my e-mails and I cannot figure out how to change that back.
Any help on these two issues would be greatly appreciated seeing as how it seems Yahoo does not have any tech support for the service I am paying for.

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02-18-2014, 07:50 PM
Post: #2
 
This could be a mail sync issue. It sounds like the emails are already deleted, that's why you get the error message.

Deleted messages appear when searching email - http://help.yahoo.com/kb/index?page=cont...OD_MAIL_ML

Troubleshooting browser and display issues in Yahoo! products - http://help.yahoo.com/kb/index?page=cont...OD_MAIL_ML

Call Yahoo! Customer care toll-free 1-800-318-0612 or 1-866-562-7219

Yahoo Customer Care - http://io.help.yahoo.com/contact/index?p...OD_MAIL_ML

Yahoo is also available on Twitter and Facebook - https://www.facebook.com/YahooCustomerCare

It is no longer possible to set a fixed number of email messages to display per page, as Yahoo! Mail now allows you to scroll through all messages in a folder with infinite scroll--as you scroll down a folder's message list, more messages in that list load automatically.

You'll have to switch to Yahoo Basic if you want to change your email page view (25 emails per page)

Switching between basic and full-featured Yahoo! Mail - http://help.yahoo.com/kb/index?page=cont...OD_MAIL_ML

Learn more about Yahoo Basic - http://help.yahoo.com/kb/index?page=cont...OD_MAIL_ML

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