What benefits can a business have with social media?

[Rizki]

i wonder is there anything else besides being connected to their customer.

thank you for your replies.

[Jake]

Social media sites are one more source of backlinks which help a business web site's search ranking and traffic.

Being the topic of discussion helps overall branding and name recognition beyond existing customers.

[radhika]

Social media is one of the prospective ways to communicate with target consumers, build a brand name, talk about your business, analyze business trends and build a model to promote businesses.

[Richard]

Facebook has a lot of benefit for business, e.g do you know how to use facebook pages to make sale? do you know how to share your link to your friends for benefit?

more info, i recommended to read an ebook called "facebook for business". Download it from reference below.