Can I trust Nomorerack to give me a refund if I sent the damaged item back?

[Mary]

I read all the this wrote about you after I ordered my tablets. From the way it sounds getting my money back or a replacement is not likely. Between my son and I we bought 3 tablets. So far theirs are ok. One thing that makes me suspicious is on your facebook page I was told to send a private message and nobody answered it. They also deleted what I had to say on facebook! Now it is up to you too prove suspicions wrong! Thanks!

[nomorerack]

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.