I have been hacked and can not access my Yahoo account?

[Ruth]

An email alleged to come from "Ruth" asked people on my contacts list to send money since I am stranded in Spain. A fraud.

[Kittysue]

Start here to recover your account and change your password
https://edit.yahoo.com/forgotroot/
Then
Fill out a Mail Restore form ASAP http://help.yahoo.com/l/us/yahoo/mail/cl...store.html you only have 48 hours to restore lost mail
Fill out a Contacts Restore http://help.yahoo.com/l/us/yahoo/contact...store.html

Also do all of the following to protect your privacy and identity
- Go to Options > Mail Options > POP & Forwarding to make sure your emails are not all being forwarded to the hacker’s address
- make sure the alternate email address is still yours and you have a security question and answer set
- until you get your Contacts back find some other way to reach them - Facebook, twitter, text, etc -- to inform them that your account was hacked so they don't fall for it and send money. This happened to a friend and 3 people she knew ended up wiring money before she could let everyone know she was safe and at home
- if you used your same username and password for ANY other site, you need to immediately change the passwords on ALL of those accounts. Unfortunately 80% of people use the same username and password for everything. Hackers know this and once they know your email login they'll try those same details on Facebook, Paypal, Twitter, Linkedin, Amazon, EBay, every major bank and credit card company, etc to try and hack those accounts as well
- if your emails contained ANY financial information (Paypal receipts, online banking statement, credit card bills, et) you need to IMMEDIATELY inform these institutions. You will have to freeze your bank and credit card accounts and get new account numbers and cards sent to you. Set up a new email address to change your Paypal account. These hackers will go through all of your emails to see if there is anything they can use to steal your money and identity
- also consider filing a fraud alert with the credit bureaus -- read the FTC website http://www.ftc.gov/bcp/edu/microsites/id...mised.html

You didn't get an email recently that looked like it was from Yahoo asking you to verify or update your account, or that your account had exceeded its limits, or that there was suspcious activity did you? That was not from Yahoo, that was a phishing scam

[Me LoveZ u so MucH]

It sounds like you are receiving is called "Second sign-in verification," and it is designed to protect your account from unauthorized access. You can clear the prompt by having a verification code sent to your non-Yahoo! alternate email address or mobile number on file. If you don't have either of these options, you can contact the Account Security team by filling out the following Help form:

http://io.help.yahoo.com/contact/index?l…

Please submit a request on this issue by selecting Yahoo! Accounts as the product, suspicious activity as the category, and received security warning prompt as the subcategory.

Note: Be sure to completely fill out the help form so that the support team has all of the information necessary to assist you.

I hope this helps!