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+--- Forum: General Internet related Qustions (/forum-32.html)
+--- Thread: Why does my wifi work but not internet? (/thread-147744.html)
Why does my wifi work but not internet? - melodicfifth488 - 04-28-2014 09:58 AM
I know it sounds weird but wifi works. The problem is that the internet and server doesn't work.
Then, at some time throughout the day, the internet works perfectly for 3-4 even 5 hours.
Then, suddenly, for another 3 hours or so, the internet doesn't work even though the wifi is connected very very well.
I don't know what the problem is. Because i'm in korea, i don't understand what they're saying.
Please help??????? (it's working now, but i fear it's gonna turn off again)
Side note: I'm using an Apple Laptop
- Chad - 04-28-2014 10:03 AM
If it's working now that's good but in future...
Go to System Preferences > Network > Assist Me > Diagnostics
You laptop will attempt to repair/identify the problem.
If after resetting the router/modem you still can't connect online and see a usually red light flashing on internet/broadband you may need to contact your internet service provider. It sounds like you're not getting a internet signal.
If you plan on living in South Korea you should consider learning to speak Korean.
- hbk - 04-28-2014 10:06 AM
>when internet kicks off disconnect the router and connect ur laptop to modem and see if direct connection is working fine, so that u can isolate the issue, it might be with isp as well
>once confirmed, then u can try resetting and re configuring the router along with wireless
>monitor for intermittent connection in wired and wireless connection as well.
>if still issue persists then update the firmware for the router
Hope it helps