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+--- Forum: General Internet related Qustions (/forum-32.html)
+--- Thread: How do I contact Urbanspoon? (/thread-156115.html)
How do I contact Urbanspoon? - Michael - 05-14-2014 01:53 PM
Honestly, this website has to have some of the worst customer support I have ever seen.
Is there any way to contact these people directly? My restaurant had an 82% rating with 112 votes, literally about 24 hours ago.
I log on today to see if there are any new reviews/ratings, and it's dropped down to 74% with 84 votes. It's like Urbanspoon has literally taken off 30 votes for no reason.
It's infuriating. Is there a number they have to call? I tried emailing and suggested that they return the votes back to how it was. I didn't get an email back, although I had seen the restaurant dropped down to 73% with 82 votes.
They are literally just taking away votes. Does anyone have a similar experience with this or how I can solve it?
It's such bad reputation for business, anyone with a restaurant would understand :\
- 863 - 05-14-2014 01:53 PM
Anything wrong with using the contact page?
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http://www.urbanspoon.com/contact