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computer internet connection help? - 603 - 06-21-2014 09:31 AM

My gateway laptop says that it has excellent internet connection, but when I go on internet explorer or AIM it says it doesnt have connection. This happened with my desktop, until i got a wireless adaptor. The people at best buy said that i don't need one for my laptop, so what should I do?


- Unwritten_Wurds - 06-21-2014 09:37 AM

most laptops have the WIFI, so if you currently have a router then you shouldn't have any troubles establishing an internet connection on your gateway.. If you have a desktop then yes you will need the wireless adaptor.. Word of advice I would try to establish internet connection with your desktop first and then your gateway later.. I believe with the laptops you need something off the bottom of the router (and if you have 2 or more computers while using your laptop internet will be slow for all computers depending if its a G or N router).. Try restarting or turning off your modem/router and wait 5 minutes..

If you have any troubles I believe you should call your local internet provider for tech support.. Good luck..

- Justin