+- Twitist Forums (http://twitist.com)
+-- Forum: Facebook forums (/forum-14.html)
+--- Forum: Facebook ads (/forum-19.html)
+--- Thread: How do I talk with Facebook customer service? (/thread-18324.html)
How do I talk with Facebook customer service? - snwglb01 - 11-09-2012 09:21 AM
I recently created a page in Facebook ads and business solutions. I was charged $50 a day and I want to get my money back and stop the withdrawals from coming out of my account. How do I get in touch with someone?
I've tried their help center and it takes you through a lot of forms that get you nowhere. I would like to be able to communicate with someone. Is that possible?
- Doru Ubuntu - 11-09-2012 09:29 AM
Good luck with that...
The best thing to do would be to call your bank and cancel your debit/credit card, just tell them you lost it.
If you made a checking account auto draft agreement with them, you're screwed. It's very hard to convince your bank to put a stop to that. Short of closing the account and opening a new one at another bank, you're trapped. And even than your bank might still want to charge you overdraft fees.
That's why I only use my debit/credit card for anything I buy or sign up to. I call the bank and declare the card lost or stolen, The end.
Now mind you, that can still screw up your credit, which is something I don't care about, since mine is screwed already...
- Ozzzy - 11-09-2012 09:29 AM
Your not gonna get any lucky contacting Facebook directl. They suggest everyone to use the Forums, which is BS.
You CAN check this out tho:
http://www.marismith.com/how-contact-facebook-directory-of-forms/
- abraXus - 11-09-2012 09:29 AM
no, facebook does not have "customer service" because you arent a "customer" - "customers" pay money to use something
you are a "user" - not a "customer"
- Max - 11-09-2012 09:29 AM
sent an e-mail about showing your problem