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Receiving EMails from Yahoo account? - Louie - 11-09-2012 08:40 PM

I having problem receiving emails. I am not sure if yahoo has an issue right now. I tested this by sending a plain text email to myself. I can see in the sent items that it was successfully sent but I did not receive the email.

There are a emails I have not able to receive which consist of business transactions and all of them came from yahoo accounts. And it has attachments I need to review ASAP.

I can continuously receive email notification from facebook and other forums which I am member.

Please help get this to yahoo technical support as I consider this a important matter.

Regards,
Louie
Yahoo Mail User


- Bob - 11-09-2012 08:48 PM

Louie, I have investigated your Yahoo! Mail account and found that your account was configured to block a large number of domains, including addresses from Yahoo!, Gmail, and Hotmail. I have reset your configuration and you should now be able to receive new email, however, this behavior indicates that your account may have become compromised. We recommend that you change your password and review the following articles:

Safeguarding your Account

http://help.yahoo.com/kb/index?locale=en_US&y=PROD_ACCT&page=content&id=SLN2080

How to block and unblock messages from a specific address or domain

http://help.yahoo.com/kb/index?locale=en_US&y=PROD_ACCT&page=content&id=SLN3228

How to Enable / Disable Automatically Saved Sent Emails