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+--- Thread: Is anyone having trouble with their Orange mobile services? (/thread-53419.html)
Is anyone having trouble with their Orange mobile services? - carnival queen - 01-08-2013 11:42 AM
I've had 'limited service' for 2 days now and can't make or receive calls or texts. Can't even pick up voicemail messages that may have been left.
- Girlie Electrics - 01-08-2013 11:50 AM
Have a look on their website.
Is it everywhere that you go (which would indicate a 'phone fault) or in a certain geography ( which would point to a transmitter problem).
Also, Have you paid your bills?
- JellyBean - 01-08-2013 11:50 AM
No bother here in Central Scotland.
- OrangeUK - 01-08-2013 11:50 AM
Hi carnival queen
I'd advise to contact our Customer Service Helpdesk, so they can look into this for you. If you are a Pay Monthly customer, you can contact them on 150 from a Pay Monthly Orange phone or 07973 100150 from a fixed line. If you are a Pay As You Go customer, you can contact them on 450 from a Pay As You Go Orange phone, or 07973 100450 from a fixed line.
I hope this helps.
Darren from Orange Helpers
Twitter: http://twitter.com/orangehelpers
Facebook: http://www.facebook.com/OrangeUK