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Need help with Startup repair for windows7? - Peyush - 05-01-2013 01:36 AM

I tried it many times but can't succeed please help me out.

When i turned on my pc (windows 7) it shows a screen which says "Windows error recovery"
and it shows following options
*launch startup repair(recomended)
*windows start normally
I selected the first option. Then, a screen comes and it says "startup repair is checking your problems". After that it says "Windows cannot repair this computer automatically" and it shows following two options:
*send information about this problem(recommended)
*don't send
I choose the first one. Then it shows "view diagnostic and repair details" and "view advanced options for system recovery and support"
i choose the advanced option. Then it asked for passward and i leave it blank and select OK.
Then it shows following list of options:
choose a recovery tool
*startup repair
*system restore
*system image recovery
*windows memory diagnostic
*command prompt
*dell factory image restore
I choose the first option "startup repair". Then it searches for problem. The after that it shows that "startup repair cannot repair this computer automatically" and following two options:
*send information about this problem(recommended)
*don't send
I select the first option. Then again it shows that "windows cannot repair this computer automatically" and two options:
*view diagnostic and repair details
*view advanced options for system recovery and support

please help me out i am stuck here for hours.


- Emily - 05-01-2013 01:43 AM

This happened to me after Windows automatically ran a bunch of security updates. I have Windows 7 on a HP Pavilion DV6. I couldn't get it to reconcile anything either, so i shut down my laptop and restarted it, and it ran normally as though nothing had happened. I guess it is a bug in the update process?


- Dell Inc. - 05-01-2013 01:58 AM

Hello Peyush,

I am from Dell Social Media and Community.

Your system issue may be related to the operating system or hardware as well.

Follow the link below to run a basic hardware test on your system.
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=266787

If you get any error code, you can associate it to the list given in the link below.
http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&docid=583411&doclang=en&l=en&s=gen&cs=

If all the tests pass, follow the link below to fix the OS issue once before you restore your system to factory settings.
http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&cs=19&l=en&s=dhs&docid=DSN_362110&isLegacy=true

If this has not helped you or if you need any further assistance, feel free to message me on Twitter. I will be happy to assist.

Dell-Niranjan
Twitter: @NiranjanatDell