My viber is not working?

[Viber]

Hi,
This is an official representative of Viber Media.

Viber is not completely compatible with iPad, or iPod. Therefore, we unfortunately will not be able to completely resolve any issues for you. You may install it and try it, or if you are having a technical issue, it may be helpful if you try to uninstall/reinstall the application.

Also, make sure that you plug in your ear phone, this will activate the audio.

Please check our Viber Support site at http://helpme.viber.com for additional information concerning this issue, as well as updates.

For updates, tech support, tips and more - check out our official Facebook page.
Thanks,
the Viber Team