Why do people online tell me I'm decent/ugly but my friends and family say I'm pretty?

[Elaine]

If you are silly enough to ask people on the internet to rate you, then of course you're going to get people being nasty. There are people online whose only pleasure in life is to post nasty remarks and upset people. Don't take any of it seriously. At the other extreme, of course your friends are going to say you're pretty, they're your friends, they want to make you happy. And in the eyes of their family, everyone is a beauty. This is all completely meaningless. Don't believe any of it. All those stupid dating shows where they rate each other have a lot to answer for. Just stop doing it!

ADD Now I've seen the pic I can kind of understand the problem. You are smiling in an odd sort of way and you are leaning in to the webcam too much. A lot of people post pics of themselves leaning over towards webcams and it makes everyone look weird. That's not how you look to your friends in real life. If you absolutely must get people online to rate you, post a proper portrait photo.