How to restore computer to factory settings? (Windows 8)?
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02-12-2013, 02:54 PM
Post: #2
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Hello, I am Nitika from the Dell Social Media outreach team.
As you have already mentioned that originally you had Windows Vista on your system and then you installed windows 8 ,So we cant go to factory image as there are no utility partitions in your system but please dont worry , If carrying the OS DVD which you must have recieved with the system so we can reinstall the OS . I would also suggest you to take the data back up of your system. I would appreciate you if I can get your service tag also so that I can check your order details and give you the correct details if required. And you can find the service tag **on the bottom of the laptop on the white sticker **it’s a seven digit alphanumeric code which ends with BS or number 1 If in case you do face any challenges in the process, please feel free to contact me directly by sending me an email or by through a reply to this blog. email:nitika_kukreti@dell.com We would recommend you do not post your private information on a public forum. Thanks & Regards DELL_NITIKA_K Dell Social Media Responder Ads |
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How to restore computer to factory settings? (Windows 8)? - Joseph - 02-12-2013, 02:46 PM
[] - Dell Inc. - 02-12-2013 02:54 PM
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