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Laptop problems when unplugged from the mains?
02-17-2013, 01:18 AM
Post: #4
Dell Inc. Offline
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Hello missmetzner,
My name is Krishna and I work for the Social Media and Community Team at Dell. Based on the above symptoms, It's more likely that you have a bad Motherboard or Hard drive. Try running the hardware diagnostics and see if it shows any errors. You can follow the instructions from http://dell.to/dU0fpw .

Also, If you want to email me your service tag and current shipping address, I will have a look at your warranty to see what options we have. You can reach me at Krishna_KRN@Dell.com

Regards,
Dell-Kris K
Dell Social Media and Communities
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Messages In This Thread
[] - Tiffany - 02-17-2013, 01:18 AM
[] - Kieran - 02-17-2013, 01:18 AM
[] - Dell Inc. - 02-17-2013 01:18 AM
[] - seajamit - 02-17-2013, 01:18 AM

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