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How do I get in contact with facebook?
02-19-2014, 12:51 PM
Post: #5
 
Contact with Facebook

1. Go to the Help Center. You can find this option by clicking on the settings gear on the top right hand side of your home page and clicking on the option at the very bottom, "Visit Help Center."At the bottom of every page—either under the ads or in the footer—you will see a set of links.

2. Click "Report an Issue." This will be one of the six options you will see.

3. Find the issue you want to report. On this page, you'll find several links to report anything from TOS (Terms of Service) violations, IP (Intellectual Properties) issues, and bullying, to offering tools for parents and educators, and more.

4. Send them feedback. While they don't have a direct email response system, you can still offer your thoughts by filling out a short form. This can help address the issue you have in mind.

Using the Community Forum.

1. Go to the Facebook Help Page.

You can go hear by clicking the settings gear on the top right hand side of your home page and selecting "Visit the Help Center" at the bottom of the drop down menu.

2. Select "Community Forum." You can find this option on the bottom right of the page. This will bring you to a page with a variety of topics.[1]

3. Find the topic that is relevant to your problem. Look under "Popular topics" on the right hand side and see if you can find the topic relevant to your problem. There are a variety of topics available, from "Privacy" and "Groups" to "Account Settings" and "Messages."

4. Ask a question if you can't find the answer you want. If the forums don't lead you to anything helpful, just go back to the main "Community forum" page and click on "Ask a question." Then type in your question, categorize it, and press "Post" and sit back and wait for an answer. Though this isn't a direct way of contacting Facebook, it's likely that you'll find the help you need here.

Getting More Help

1. Don't bother calling the number for Facebook support. Though Facebook does list a number for support, 650-543-4800, if you dial it, you will just be directed to find help online. This won't be worth it since you'll be back where you started.

2. Search the Help Center for your problem. You can also click on the Help Center and then search for your problem in the bar at the top of the page to see if you can find an answer.

3. Get updates on Privacy and Security on Facebook. All you have to do to get these is to like Facebook's Privacy and Security pages.

4. Visit the Safety Center for more information on how to stay safe while using Facebook. This can be a valuable resource, especially for younger users.
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Messages In This Thread
[] - Dan Fear - 02-19-2014, 12:36 PM
[] - Jan - 02-19-2014, 12:43 PM
[] - abraXus - 02-19-2014, 12:50 PM
[] - Poly - 02-19-2014 12:51 PM

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