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My Facebook Timeline is telling me that my e-mail is not an account?
02-26-2014, 01:56 PM
Post: #4
 
There's a problem with Ymail and Rocketmail. They deleted my account and this is the email they sent me:
Hi,

Unfortunately, we can’t assist you until you reply and attach identification that verifies the name submitted in your request.

Please attach a copy of one government-issued ID (ex: driver's license or passport) or two documents from a respected institution or business. Together these documents must show your full name, photo, and date of birth.

Some examples of acceptable documents include:

- School or work ID
- Utility bill
- Marriage license
- Legal name change paperwork
- Credit card (with the number blacked out)
- Birth certificate

If possible, save this file as a JPEG and cover up any personal information that we don't need to verify your identity (ex: address, license number). We also recommend sending your attachments over a secure connection. Find out more here: https://www.facebook.com/help/?page=148993491850191

Note that we won't be able to assist you until we receive the proper documents.

Thanks,
The Facebook Team
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Messages In This Thread
[] - lisa z - 02-26-2014, 01:24 PM
[] - Southerngal - 02-26-2014, 01:40 PM
[] - Jackie - 02-26-2014 01:56 PM

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