Why is my internet suddenly very slow?

[Ditka]

Have TWC change out the outside lines to the house.. Many times it is caused by a leakage or condensation in the lines. I had the same problem and finally DEMANDED that they check the lines, come to find out that there was a bad wire on the pole where a squirrel had been chewing causing condensation to effect my signal strength... They also found that there was an older style splitter inside the house which was also causing it to slow. The problem with TWC is that the techs always try and find the cheapest, easiest, and fastest way to fix a problem.. Many time they will just come out and put an amplifier on the line which only temporarily fixes the problem.. No matter how much you amplify the signal the leakage will always resurface due to the weathering until they fix the lines.

TWC is known for putting signal amplifiers on your lines when they find you have low signal or a fluctuating signal.. This only temporarily fixes the problem until it rains or morning dew effects the signal again. They absolutely HATE having to change out a line or tracing the problem down the road to where they will find what is actually causing the loss of signal.

Am I an expert?? NO.. But I worked for TWC as a Regional Sales Rep for over 20 years and I understand the inner workings of that company..