Website Services Help?

[Nikolai]

Me and friends run a website and we wanted to know if there is a system that allows somebody who has a problem to do a direct call to somebody in the team. Okay more technical:

Me and friends run a Virtual Airline for flight simulators and we want to open a system on our website that allows a client to contact an operator in our Airline. So say like some guy needs help with locating a certain point on the website but he is new so he see's a contact button or number that direct calls to the VA Operator so it starts to call and an operator answers with say like "Hello this is the operator, how can I help you?" So with your knowledge what is best just use skype or do you have a link to a system?