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I ran out of money on my phone in less than a day? (Read Details)?
10-15-2012, 08:58 PM
Post: #2
 
Honestly, the best you can do is call virgin mobile Customer Service. Not sure if you are in Canada (I'm sure you are..) but the Virgin Canada number is 1-888-999-2321.

I've had stuff similar happen to me on Bell, and usually they can resolve it. Just remain civil and calm on the phone and they should be very cooperative.

Also, check for any restrictions on your plan. Maybe you used a feature that is charged PPU (Pay-per-use) instead of it being included in your plan.

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[] - KDawg - 10-15-2012 08:58 PM

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