why haven't i received e-mails since thursday a.m. and my sent e-mails are not being recorded?
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02-25-2014, 12:38 AM
Post: #1
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why haven't i received e-mails since thursday a.m. and my sent e-mails are not being recorded?
according to 5 friends, i have been hacked through facebook. i received a yahoo alert thurs. a.m., 1/2 at 7:45 a.m., which i did not request, adding the e-mail pazmopaa@yahoo.com, i am pazmopa@yahoo.com. as a result, i have not received e-mails since 7:20 a.m. and my sent e-mails have not been recorded since jan. 1.
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02-25-2014, 12:43 AM
Post: #2
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Hi Arnold,
It's possible that your account may have been compromised. I highly advise that you change your password right away. That is the first and most important step in re-securing your account: "Changing your password" http://help.yahoo.com/kb/index?page=content&id=SLN2035 After you change your password be sure to follow the steps in this Yahoo Help article to finish re-securing your account by checking for any changes that may be preventing mail delivery or messages being saved in the sent folder: "Securing a hacked Yahoo account" http://help.yahoo.com/kb/index?page=content&id=SLN3516 This Yahoo Help article has more information on some of the way accounts can be put at risk: "How an account can be hacked" http://help.yahoo.com/kb/index?page=content&id=SLN2551 For more tips you can use to keep your account safe I would highly recommend this Yahoo Help article: "Safeguarding your Yahoo account" http://help.yahoo.com/kb/index?page=content&id=SLN2080 Thanks! Ads |
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