My Facebook Timeline is telling me that my e-mail is not an account?
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02-26-2014, 01:19 PM
Post: #1
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My Facebook Timeline is telling me that my e-mail is not an account?
Hello! Some help would be greatly appreciated.
I have had facebook for a few years now and log-in normally all the time. Well recently facebook timeline prompted me to update my e-mail address, since the one I created the account with is no longer one I use(very old). I finally did so, gave them my updated e-mail address, and it sent a confirmation to my e-mail so I could now use it from the updated e-mail. I logged in a couple times and it worked fine! I even went to my profile and made sure my new e-mail was hidden from my page as well as the silly one they gave us all. *But now the question..I try to log-in this morning and this is what its telling me 'The email you entered does not belong to any account.' Okay so not understanding, I even have the chrome where it automatically types your e-mail correctly so I know that's not the issue. I know facebook will never get around to helping me, but I need some smart people out there who have good answers! I do need it working, I don't just use facebook for fun, there are certain people I keep in contact with our non-profit organization so I'd like to have my facebook back ! Thanks for reading sorry if its lengthy but please any help?? *Something I just tried because I happened to remember it, I put in my 'e-mail' that facebook gave me (they gave everyone one), and when I did that it did log me in.But it still won't work with my regular e-mail. Have no clue what's up but I'm hoping they aren't switching all of our log-in's to the e-mail they gave us! I barely remembered mine, I doubt other people would. Hopefully its just a glitch this morning, guess we'll see. Helps to know though its not just me..* Ads |
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02-26-2014, 01:24 PM
Post: #2
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Same here. I don't know what or how to resolve the sign in issue. You're right about Facebook support! There isn't any!
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02-26-2014, 01:40 PM
Post: #3
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Incorrect Email
The email you entered does not belong to any account. I am having the same problem, it all started around 9am this morning. Still waiting ... |
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02-26-2014, 01:56 PM
Post: #4
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There's a problem with Ymail and Rocketmail. They deleted my account and this is the email they sent me:
Hi, Unfortunately, we can’t assist you until you reply and attach identification that verifies the name submitted in your request. Please attach a copy of one government-issued ID (ex: driver's license or passport) or two documents from a respected institution or business. Together these documents must show your full name, photo, and date of birth. Some examples of acceptable documents include: - School or work ID - Utility bill - Marriage license - Legal name change paperwork - Credit card (with the number blacked out) - Birth certificate If possible, save this file as a JPEG and cover up any personal information that we don't need to verify your identity (ex: address, license number). We also recommend sending your attachments over a secure connection. Find out more here: https://www.facebook.com/help/?page=148993491850191 Note that we won't be able to assist you until we receive the proper documents. Thanks, The Facebook Team |
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