Dish network sattelite help?

[Adam Mattingly]

Ok so I bought a new tv and I'm puttin the old one in another room to replace its tv. Well the new tv hooks up and works fine yet the old tv I replaced and put in a new room won't connect when I plug up the cable?

[Kimberly]

Hi there Adam, my name is Kimberly. I form part of the Social Media Department with DISH, it is my pleasure to assist you. I understand you purchased a new TV and it working fine? I am assuming this new TV is connected directly to the DISH receiver box and the other tv (old Tv) does not have a receiver in the same room, meaning it is TV 2. If this is the case check the 'Modulator Set up to make sure Tv 2 is on the correct channel to receive DISH signal. To check the Modulator Set up Press Menu 6-1-5 on the remote at the TV one location. In the Modulator Set Up screen where is says 'Tv 2 Out' what channel number do you have? 60 or 73? Depending on the channel please go to Tv 2 and using the original remote that came with your TV put the TV on that channel. This should resolve the issue. If you need further assistance feel free to reach me at: kimberly.escobar@dish.com

Kimberly Escobar
Social Media Representative
DISH L.L.C