Why replace something that works for something that is more complicated and does not work such as this e-mail?

[Margaret]

I have had nothing but problems since changing to the new e-mails. i do have an older computer ,as well i am older why change things that work well or is this only for the young, thanks old and dumb

[Jazz]

I'm unclear on what you are talking about. But...

Sometimes things need to be changed for reasons the user is unaware of. (Server issues, Cost to maintain an old system, ect)

[Joshua☣]

The IT world is ever expanding and upgrading etc, things get better protection wise and thus some aspects need to be learnt or even re learnt, you can find a wide array of tutorials for all types of things that regard what you may be experiencing. Try searching for something you need help with on YouTube.