I can't seem to factory reset my Dell Inspiron 15r, how the heck?
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02-12-2013, 04:31 PM
Post: #1
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I can't seem to factory reset my Dell Inspiron 15r, how the heck?
I did the whole F8 thing, (it only works if you press it like 10 times) I choose the option that brings me to the restore window. There are like 5 options, none of which are a factory restore.
Help? I've been all over google and I've found nothing useful. Also, it allows me to restore using an image file, is there a place where I can download the factory cleaned image file? Anyways, thanks. Ads |
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02-12-2013, 04:39 PM
Post: #2
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It looks like your backup option no longer exists, which means you should just reformat your hard drive. You can unscrew the back cover, remove the hard drive, put it into a desktop (connect power and data cables from your computer's power supply), and then turn on your computer. Right-click the drive in question, format, then reinstall Windows onto it. Finally, visit Dell's site and install the appropriate drivers. Sorry, this is the only thing I could think of.
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02-12-2013, 04:39 PM
Post: #3
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Hello Dave,
My name is Krishna and I work for the Social Media and Community Team at Dell. Try the steps below and see if it helps. 1. Boot the computer using your Windows 7 DVD. 2. Select Repair. Then select Command Line. 3. Goto your recovery drive and then to the tools folder by typing following on the command prompt : d: cd tools 4. Then type this on the command prompt : imagex /apply d:\dell\image\factory.wim 1 c:\ 5. This will start the recovery process which will complete itself in 10-15 minutes. 6. Type exit on the command prompt. 7. Reboot your computer from your hard disk. Regards, Dell-Kris K Dell Social Media and Communities |
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