Vista sound problem: changing volume on its own?

[Jim M]

I have two sound cards and have tried both but still have the same problem: the sound level will go up and down by itself! Like a ghost is controlling it. It is a dual core dell pc with vista. as i like to lay in bed and listen to internet radio stations, this is a very annoying problem. any body that has had this experience and conquered it please let me know how.

[Dell Inc.]

Hello Jim M,

I am from Dell Social Media and Community.

Follow the link below to run a basic hardware test on your system.
http://support.dell.com/support/topics/g...cid=266787

This test may take more than one hour. If the test fails verify the error code in the link below.
http://support.dell.com/support/topics/g...&s=gen&cs=

If all the initial test and memory test pass, continue with the prompts to run further test and you will get a window listed as Custom test, symptom tree, ect. Select Custom Test and run a test on your speakers.

If the tests pass, please logon to http://www.support.dell.com to download the sound card drivers.

If this also does not fix the issue, disable short-keys, if any to adjust the volume.

If this has not helped you or if you need any further assistance, feel free to message me on Twitter(@NiranjanatDell). I will be happy to assist.

Dell-Niranjan