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Please what do I do if when I switch my new 14z on and it only shows a dell logo but doesn't come on?
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Please what do I do if when I switch my new 14z on and it only shows a dell logo but doesn't come on?
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Please what do I do if when I switch my new 14z on and it only shows a dell logo but doesn't come on?
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02-17-2013, 06:42 AM
Post: #1
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Please what do I do if when I switch my new 14z on and it only shows a dell logo but doesn't come on?
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02-17-2013, 06:50 AM
Post: #2
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Contact Dell. There seem to have been a lot of Dell machines of all kinds doing that over this holiday. Just from the questions posted here it appears they have messed up somehow.
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02-17-2013, 06:50 AM
Post: #3
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Hello Saater Gbamwuan,
I am from Dell Social Media and Community. Follow the link below to run a basic hardware test on your system. http://support.dell.com/support/topics/g...cid=266787 If you get any error code, you can associate it to the list given in the link below. http://support.dell.com/support/topics/g...&s=gen&cs= If all the tests pass, follow the link below to fix the OS issue once before you restore your system to factory settings. http://support.dell.com/support/topics/g...egacy=true (Change the operating system as per) If this has not helped you or if you need any further assistance, feel free to message me on Twitter. I will be happy to assist. Dell-Niranjan Twitter: @NiranjanatDell |
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