instagram validate id?

[Lynn]

The problem happened to me just yesterday. I was prompted to send a photo of my ID. I actually sent a photo of my ID. Just blurred my address and other personal information. I left my birth date visible. After I submitted it, I was sent to this page saying

"Thank You
Your information will be processed in the order it was received. A response will be sent to the email address you provided. Please note, if the information you provided is incorrect or incomplete, you will not be able to recover your account."

I have not received any email. I have contacted both facebook and instagram. Still got nothing.

[Keegan]

Da fuq? That's never happened to me and I have a popular Instagram @keeganp1234

[Erica Winfield]

the same thing happened to me right now, i'm trying to get some answers. i'm kinda freaked out cause it happened with my facebook too. I'm afraid its a virus cause they're asking for your birth date, photo id, passport or social. I'm like why the hell would I give my social or my ID. They can just cancel I don't need it that bad:/

[badgirlbap]

I got the same message....I wonder what is going on with these websites.

[Mari]

i have the exact same problem.
I guess the only solution is make a new account.