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Use social media as a market research tool?
10-14-2012, 12:46 PM
Post: #1
Liz Gonzalez Offline
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Use social media as a market research tool?
Gather feedback using the many web 2.0 technologies. If you’re the only one talking, the communication is a one way street. Enable your customers to talk back and share their experience, likes, and dislikes.


Can someone explain this too me please, I dont get it.
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10-14-2012, 12:54 PM
Post: #2
Marc Offline
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Basically it is a trite statement saying to use social media on your site. Basically to set up a FB page and some twitter and what not, to enable your customers to provide feedback to you. Web 2.0 refers to sites like FB, Twitter, Tublr, Blogger.com etc. that allow anyone to set up their own little piece of internet real estate.
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