HORRIBLE internet connection?

[Agent]

First of, check that no one else is connecting to your internet and stealing it, that can slow down your internet significantly depending on what they're doing with it.

If there isn't anyone else connected, call your ISP and ask why you're getting such a terrible connection while paying so much. If it's not something on your end, it's something on theirs.

They might say that it's because people in your area are also using the internet and slowing it down, in which case you shouldn't be paying that much anyway.