what's wrong with my mozila firefox?
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04-08-2014, 07:13 PM
Post: #1
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what's wrong with my mozila firefox?
as soon as I opened it, it stopped responding, I'll try every tips from mozilla support but still does not work, why? can you help me? thanks!
I also reinstall but the same problem still happens Ads |
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04-08-2014, 07:15 PM
Post: #2
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It might be some problems with your PC or internet.
Ads |
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04-08-2014, 07:18 PM
Post: #3
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You may have a virus that is keeping it from opening first try scanning your computer with Malwarebytes, Malwarebytes Anti-Root-kit and AdwCleaner to see if that solves be the problem.
If there is no virus try the following for a clean reinstall of Firefox Firefox uninstaller does a notoriously poor job of uninstalling itself, it leaves a lot of leftover files and registry items that can foul a new install. Try using Revo Uninstaller to get a full uninstall. If your unfamiliar with Revo they have a video on there site to walk you through it. |
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04-08-2014, 07:23 PM
Post: #4
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please restart your device and re install again.
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04-08-2014, 07:25 PM
Post: #5
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you can create a new profile in Firefox and see if the problem persists
this is how you do it: (it's easy, a matter of seconds) http://w3-video.com/Web_Browsers/mozilla...files.html |
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